4429 Minnesota Avenue Saint Louis, Missouri 63111

Phone: (314) 752-4261 Email: joepetty@ix.netcom.com

Joseph Dee Petty

Objective	To obtain a challenging position, further my skills, and becoming an asset to any organization
Experience	1998–1999 Analysts International Corp. Saint Louis, Missouri Level III Systems Support § Provided Support and troubleshooting expertise to clients of IBM Global Services on issues involving VAX/VMS midrange systems. § Was in charge of monitoring and troubleshooting the Archive retrieval system and calling technical support when problems arose. § Provided System level advice and technical level suggestions to the operations staff during off-hour periods. (Nights/Weekends)
	1988–1998 Washington University School of Medicine Saint Louis, MO Senior Systems Operator § Provided system wide operational support for the various VAX/VMS systems in the Department of Pediatrics Pediatric Computing Facility, § Was in charge of Shutdowns, Startups, Backups, and production of clinical and accounting reports for various laboratories and divisions with in the sphere of the Department of Pediatrics § Assisted in updating training manuals and provided training to operations staff members when required.
	1986-1988 Washington University School of Medicine Saint Louis, MO Central Receiving Technician § Processed biological specimens and distributed these specimens to the various laboratories for clinical testing. § Played microbiological specimens on media. § Resolved conflicts when necessary, in the event a specimen was miss labeled or contained in an improper environment for the required test. § Trained additional staff when required § Maintained records of specimens processed and provided answers to unresolved questions.
	1981–1985 United States Air Force Various Locations Operations Systems Management Specialist § Scheduled and prepared documents pertaining to daily flight schedules § Maintained and accounted for secured documents within the squadron. § Coordinated with Maintenance staff and Operations officer on the availability of aircraft and aircrew members.
Education	1978-1980 Southwest Missouri State University Springfield, MO § 62 hours completed in History/Political Science. § Member of the Student Senate 1976-1978 Jefferson Community College Hillsboro, MO · 60 hours completed in history/general studies · Member Student senate and Program Counsel.
Interests	Card collecting, sports, gardening, computers.
Referances	.Nancy Gardener IBM Global Services Saint Louis, MO Title: Level I Systems Manager Mid-Range division Phone: (314) 232-1167 Email: nkgardener@us.ibm.com Chris Ruhnke IBM Global Services Saint Louis, MO Title: Team Leader, Mid-Range division Phone Number: (314) 233-7314 Email: ruhnke@us.ibm.com Joan Lange Washington University School of Medicine Saint Louis, MO Title: Assistant Supervisor Laboratory Computing Facility Phone Number: (314) 286-1277 Email: lange@kids.wustl.edu