wsfn
CURRICULUM VITAE

SUMMARY

Award winning writer and help system designer.
Critical member of ActioNet's CMM Level 3 Certification Team and Process Enhancement Group (PEG), leading to ActioNet's certification in under 9 months.
Helped define and fully understands the Software Development Lifecycle used by ActioNet
Adept at wearing many "hats;" performing duties as writer, editor, usability advocate, Section 508 advocate, and Software Quality Assurance.
Writes for the user, customer, management, and development staff; helping each to better communicate ideas, needs, and wants.

PROFESSIONAL CERTIFICATIONS

Technical Writing, Wright State University, 2001
Technical Editing, Wright State University, 2001
Professional Writing, Wright State University, 2001

TECHNICAL KNOWLEDGE

Document and Word Processing Tools	Microsoft Word, Adobe Acrobat, Adobe FrameMaker, Adobe PageMaker, Microsoft Excel, PowerPoint
Web Development	HTML, Microsoft FrontPage
Graphics Tools	Adobe PhotoShop and Illustrator, TechSmith SnagIt, Microsoft Paint
Help System Tools	RoboHelp X5

WORK EXPERIENCE

Corporate Senior Technical Writer
01/05-Present
ActioNet, Inc., Fairfax, VA

Writing, editing, and designing software development documentation, user documentation, and help systems as dictated by customer need. Support repeatable development activities through accurate and timely software documentation supporting CMMI Level 3 certification. These activities are further supported by subject matter expert (SME) consultation and communication with development staff and customers throughout all stages of application development.

Develops training materials and help systems that are both usable and multi-functional.
Develops, writes, and designs award winning documents and help systems.
Ensures compliance to standards through Software Quality Assurance Audits.
Critical developer of documentation leading to CMM Level 3 certification.

Senior Technical Writer
02/02-12/04
ActioNet, Inc., Fairfax, VA

Writing, editing, and designing software development documentation, user documentation, and help systems as dictated by customer need. Support repeatable development activities through accurate and timely software documentation supporting CMM Level 3 certification. These activities are further supported by subject matter expert (SME) consultation and communication with development staff and customers throughout all stages of application development. Advocate and maintain current knowledge on products, services, and sources of 508 information, programming requirements, and tools. Alternate for Section 508 SME.

Junior Technical Writer
08/01-01/02
ActioNet, Inc., Fairfax, VA

Writing, editing, and designing software development documentation, user documentation, and help systems as dictated by customer need. Advocate and maintain current knowledge on products, services, and sources of 508 information, programming requirements, and tools. Alternate for Section 508 SME.

Freelance
12/91 - 7/01
Fairborn, Ohio

Writing, editing, and designing various documents and performing complex graphical and word processing tasks using several software packages and tools as dictated by customer need.

Short term turn around (three weeks) for 2 technical reports (350 pages) for University of Dayton Research Institute compiling complex text, photographs, and charts comparing 10 nondestructive evaluation techniques of aircraft skins.
Web authoring and page design, instruction writing, departmental magazine editing and layout, and general editing for the Computer and Telecommunications Services department of Wright State University.
Co-editor for major rewrite and design of "Guidebook for College Composition" for Wright State University; and other various projects.

Technical Publications Lead
11/97 - 7/00
Lockheed Martin, Fairborn, Ohio

Directed, trained, and assigned complex word processing tasks, performed those same tasks, ensured completed material conformed to departmental and contractual standards, made editorial decisions, interfaced with other department leads to ensure accurate and timely deliveries, and prepared and loaded online documentation.

Responsible for version control of 72 documents from 1 page to 53 volumes
Trained and consulted regarding all word processing and graphic packages.
Authored the departmental guidelines, style sheet, and training materials.

Technical Publications Product Support
08/92 - 11/97
Martin Marietta/Lockheed Martin, Fairborn, Ohio

Performed complex word processing and online document loading tasks using several software packages and tools. Worked with original drafts and subsequent revisions of reports, manuals, specifications, and proposals.

Acted as project focal point for graphics support.
Trained and consulted regarding all word processing and graphic packages.
Maintained 72 documents from 1 page to 53 volumes.

EDUCATION

June 2001
Bachelor of Arts in English, emphasis in Technical Writing, Wright State University, Fairborn, Ohio

TRAINING

Adobe Acrobat 6.0, November 2003
Adobe PhotoShop 8.0, November 2003
CMM Level 3 Overview , Software Quality Assurance, Software Configuration Management, Peer Review, April 2003
CMM Level 2 Overview, March 2003
Process Enhancement, February 2003
Section 508 1st Anniversary Conference, August 2002

HONORS AND PROFESSIONAL MEMBERSHIPS

Writing Samples

Graphics Altered/Created Using Simple Tools

Links to other sites on the Web

Wright State University

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wsfn CURRICULUM VITAE

wsfn
CURRICULUM VITAE