System
requirements and availability System
requirements and availability Our programs are supplied on an unlimited departmental user licence for an inexpensive annual subscription
In order to run NDR2000, the Quick Benefits programs and CouncilTax, the only system requirement is for a PC with Windows '95, '98, ME or NT. The new "WebBenCalc" and the Ovaltech "House of Benefits" guide to Housing Benefits simply require a web browser to run.
Now that the Quick Benefits Calculator program is being used far and wide, a number of people have called in to report a mysterious error message on some (but not all) of their machines running the B version of Windows '95. Specifically, the QBC gives an unexpected error message and the CTQuiz gives unexpected error 50003 on screen 2. No such problem has ever been reported under Windows '98, NT or other versions of Windows '95.
We can now report that we have, we think, finally nailed the culprit for this unexpected error problem. After considerable trial and error (error being the operative word) we have managed to replicate the exact same problem on our own machines. In particular, we suspect that Windows '95 thinks that in order to run our programs it is vital to have a file called asycfilt.dll in the Windows\\system folder of every PC - even though our programs do not use it ! If this file is not in the Windows\\system folder then the error messages will occur. We suspect that the B version of Windows '95 did not always include the asycfilt.dll file so to eradicate the problem we suggest that you ask your own tech support people to install the file. Or if that is not possible than call us and we can send it along.
Networking not working ?
We’ve had a couple of calls from users who are experiencing difficulties when trying to share the programs on a Microsoft NT network. The problem does not seem to occur with Novell networks. Our NT consultant suggests that you can always detour the problem by replicating the programs in separate folders, perhaps named after the individual users. They could then each simultaneously log on to their own "system". This operation could be accomplished in a couple of minutes and the requirement for extra disk would be in the order of 2 MB to accommodate each user, which is a minute amount by the standards of many products that are released nowadays.