Alan Barry Chamberlin
Objective
Seeking full time employment in the Computer Training, Technical Support or Quality Assurance fields.
Professional Experience
1995 - 1996 . Quarterdeck Corporation . Marina Del Rey,CA
Internal Trainer & Certification Coordinator
- Responsible for ongoing training of all personnel at Marina Del Rey location.
- Responsible for weekly Technical Support group training session.
- Trained new Technical Support hires.
- Maintained internal certification program including writing tests, administering tests, counseling test applicants, etc.
1994 - 1995 . Quarterdeck Corporation . Marina Del Rey, CA
Tech Specialist
- Handled customer technical support calls on the Quarterdeck product line.
- Helped other team members in handling their calls.
- Prepared training sessions for my team.
- Occasionally prepared training session for the whole department.
- Occasionally taught new hire classes.
1984 - 1993 . RAM Pizza, Inc., dba Domino's Pizza . Riverside, CA
Franchise Data Resource Manager
- Maintained company computers both at store locations and at main office.
- Maintained miscellaneous company records, especially those computer related.
- Developed Lotus and WordPerfect forms and spreadsheets.
- Responsible for internal computer training.
- Functioned for a short period in 1993 as an on-site trainer for the developers of our store based software, National Systems.
- Prepared various weekly, monthly and yearly reports.
Education
1982 - 1984 . University of CA, Riverside . Riverside, CA
Master of Arts in English
- Served one year as tutor in English as Second Language Lab.
- Served one year as a Teaching Assistant.
1979 - 1981 . California Baptist College . Riverside, CA
Bachelor of Arts in English
- English Student of the Year - 1981
1977 - 1979 . California Lutheran College . Thousand Oaks, CA
Accreditations
Microsoft Certified Product Specialist
Certified Quarterdeck Technician (Top Tech) - internal Quarterdeck Certification
Graduate and Graduate Assistant of Dale Carnegie Courses
I can be contacted at abckid@ix.netcom.com
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Page created by: Alan Chamberlin
Changes last made on: 1/31/97
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