Ramon J. Castillo Resume
Since Oct. 97
Sun Certified System/Network Administrator for Solaris 2.6 with over fourteen years of background as a Information Technology professional. Most of the experience oriented toward software engineering and applications support with experience in project management.
Objective:
Obtaining a challenging position in a State of the
Art company with a professional environment, where
I can use my strong analytical capacity and experience
in the Information Technology arena, mutually benefiting
both myself and my employer.
Computer Languages
| Name | Academic
| Campus Exp. | Private Training
| Professional Exp. | Level 1-5
| Time Exp. | Last Used
|
| HTML | No
| No | No
| Yes | 5
| 1995 | current
|
| Javascript | No
| No | No
| Yes | 4
| 1997 | current
|
| Java | No
| No | No
| Yes | 3
| 1997 | 1998
|
| Perl - CGI | No
| No | Yes
| Yes | 5
| 1996 | current
|
| C | Yes
| Yes | No
| No | 3
| 11 yrs. | current
|
| Livewire | No
| No | No
| Yes | 4
| 1997 | 1997
|
| Visual Basic | No
| No | Yes
| Yes | 4
| 4 yrs. | 1996
|
| Access | No
| No | Yes
| Yes | 4
| 5 yrs. | 1996
|
| Cobol | Yes
| Yes | Yes
| Yes | 5
| 8 yrs. | 1990
|
| LINC | No
| No | Yes
| Yes | 5
| 5 yrs. | 1990
|
Operative systems:
MCP II, DOS , Windows 3.1/95, NT , UNIX SRV4, SunOs5.4, Solaris
2.x, 7, Linux.
Development Environments:
Stand alone app. MainFrames; Legacy on-line transactions.
Open architecture; Client/Server, Three-tier, CGI, SQL.
Data Management / Data bases:
Relational dbs', DMS II, mSQL, Oracle, Sybase, ODBC.
Hardware:
Unisys,Pcs' IBM compatibles, Sun:(Ultra/Sparc series, E450, E3000,E4000
*Some other languages with academic or Pro. Exp. RPGIII, Clipper,Dbase,Qbasic,Fortran.
* experience in Microsoft,Borland,Lotus,Corel software packages since mid 80s'
Internet and protocols running over TCP/IP
| App./Server | protocol
| Installation | configuration
| Troubleshooting | Provisioning
| Custom prog. Written |
| Post office | POP3 SMTP
| No | Yes
| Yes | Yes
| Yes |
| Apache | HTTP
| Yes | Yes
| Yes | Yes
| No |
| Netscape | HTTP
| Yes | Yes
| Yes | Yes
| No |
| Netscape | NNTP
| Yes | Yes
| No | Yes
| No |
| INND | NNTP
| No | Yes
| Yes | Yes
| Yes |
| Dns & Bind |
| No | Yes
| Yes | Yes
| Yes |
Intermedia communications briefly carrier overview:
Sytem Engineer:
Member of the board responsible for Performance, Availability
and capacity plan of all Unix servers throughout the company
supporting the Network operations center and the Back end Data
Base Servers.
Customer Support:
Customer support, Troubleshooting, and provisioning ICI Internet
products such as : Network news, DNS, WWW Virtual services, Post
office, Firewall, etc..
Issues Escalation just to UNIX specialists Top/Senior level.
Development:
Taking advantages of the best OOP features from Java, Perl, cgi
and C design, development and implementation of Web
interface tools and Unix administration programs/scripts.
System/Network Administration:
Software packages installation, Performance and productivity
tools.
HP Open view, kaspia/ snmp monitoring software.
Firewall Solstice SUN FireWall 1.
repetitive task automation, Shell Scripts, Perl, Expect. Routers
basics show commands.
Frame Relay concepts , IP networks and overall Strong Internet Acknowledgment.
Sprint as 3rd. tier technical support:
Providing Sprint Internet Passport end user with the best
customer services, that we were training for. Also getting involved with the design and development of a Intranet site for exclusive use of the Call center.
Previous positions briefly overview:
Chronological order starting in early 80s': Jr. Programmer,
Programmer Analyst, DBA,Project leader, Development and Support manager, Consultant.
Degree: equivalent BSIT (Information Technology) willing
starting a MBA degree as soon as getting equivalence, time and Re$ource$.
Detailed information on my text resume
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Professional references
EXPERIENCE
11/96-Present: Intermedia Communications Inc.
System Engineer
Specific duties include the following: Roll out of a multi-platform enterprise project deploying BMC patrol, design and coding disaster recovery procedures on site and off site
with stand by servers backing up Sybase Data Bases and information generated by HP openview, automation of daily administration tasks with Perl and Korn shell, DNS administration, third level Unix support, Internic technical contact person for Intermedia Communications, Monitoring mission critical servers, Servers configuration, implementation of Security baseline.
(Internet Technical Support Specialist )
-
Internet Apps. 2nd. Level Customer support.
-
provisioning and troubleshooting products such as
Virtual
Web, Virtual Post Office, Firewall, Dial to frame, news feed/readersNetscape
-
DNS and Bind
-
Basic System Administrator tasks (Solaris 2.x)
-
layer 3 troubleshooting (IP routing, BGP4)
-
Internet Apps. Developer, Web pages and CGI with Back end DB in Oracle
(LiveWire, Perl , C, Java Script, HTML )
07/96-11/18 : 
INTERNET PASSSPORT Tampa
FL.
(Tsr)
-
Set-up call center
-
(certified TSR for a INTERNET customer support position )
-
Assistance to customer in
win95
3.1 and issues related with INTERNET connectivity
-
Support to Web surfers using Netscape
MS explorer.
10/95-01/97 : Eugenie.com OWNER'S DAIRY QUEEN at Temple Terrace FL.
( Independent Consultant)
-
I developed a Time Control System in Qbasic
-
Second version of the Time Control System developed in
version 4 using a data aquisition equipment and controlling stepper
motors represent it in GUI, allowing information store in ODBC structure
for further process (statistics reports).
-
Web presence Consultant
-
Analysis and design of the 3rd. version of TCS
06/95-06/96: J & M AUTO SERVICES, TAMPA FL.
( Independent Consultant) 
-
Maintenance and update of a Inventory Control app. (MS ACCESS 1.1, EXCEL)
03/95-03/96 : J & L TOWING SERVICES, TAMPA FL.
( Independent Consultant)
-
Development of Weekly Invoice System (MS ACCESS 1.1)
-
Development of Payroll System (MS ACCESS 1.1)
-
Graphic design of advertising (COREL DRAW 3.0)
-
Elaboration of several works on EXCEL 4.0
02/90-12/94 INFORMATICA SIGLO XXI, CCS-VENEZUELA
(Project's Manager)
Responsibilities include:
-
Client/User Contact , Requirements definition, Analysis, design, development,
implementation, training and end user's support
-
For customer with a integral solution, supervise from the installation
of the equipment all the way through until the system' s client is running
100% operative
-
Hardware and networking consultant
Some important projects :
-
Match between two large Data Bases Government institution and private company
-
Data and system migration between B1900/DMSII/LINC and UNIX/NOVELL/WINDOWS/CLIPPER
environments this job included a new data base and programs analysis and
design, which I did.
-
Analysis and design of a system for Sales control and target market.
01/85-01/90 GRUPO METROGUIA, Yellows pages of Caracas Venezuela.
(Corporate Manager of Support and Development)
Responsibilities include:
-
To test packages , languages and Research of new technologies and products
to increase the company's productivity
(Corporate Manager of Systems)
Responsibilities include:
-
Office Automation, design and direct supervision
-
Revise and update all the Corporation's operative manuals
-
Design, develop and implementation of several brand new apps.
-
Decentralization concept introduction and implementation.
(Operation's Supervisor)
Responsibilities include:
-
Database Administration
-
Systems Maintenance
(UNISYS/DMSII,
LINC, LIRC, DASDL, SMCS, NDL)
-
Supervisor of system's maintenance team, console operators, data entry
and mailing list people
(Analyst/Programmer)
-
Update, debug and programming in UNISYS DMSII/COBOL
10/81-06/84 NATIONAL NUTRITION INSTITUTE
(Jr. Programmer)
-
Programming RPGIII and UNISYS DMSII/COBOL
-
Effective participation in a data an system migration between IBM and Unisys
Systems
FORMAL EDUCATION
09/83-09/86 UNIVERSITY INSTITUTE NEW ESPARTA/B> (CCS-VENEZUELA)
Major : Computer Information Science
Degree obtained: Superior technician in computer (2 years and a half)
US equivalent to BS
$$onner or later I'll have my MBA in U$F or in live
just for satisfy my MOM!!
Courses and extracurricular activities
GCA St. Pete FL
- 11/98 Solaris 2.6 Network Administration
- 03/98 Solaris 2.6 System Administration II
- 02/98 Solaris 2.6 System Administration I
01/97-02/97 Intermedia Communications (Tampa FL.)
-
Telecommunications Fundamentals.
-
Datacommunications and Internet
07/96-08/96 (Tampa FL.)
-
Training for Internet technical support (first class)
03/93-09/93 INFORMATICA SIGLO XXI
-
PC's Assembly and Troubleshooting
-
Installing NOVELL
09/92-09/92 BEKE SANTOS
03/92-03/92 CONISA OF VENEZUELA
05/91-08/91 ASTHON OF VENEZUELA
-
UNIX SYSTEMS ADMINISTRATION ver. 5
03/91-03/91 IBM OF VENEZUELA/SIAMON CONSULTANTS
11/90-11/90 IBM OF VENEZUELA
03/82-12/82 BURROUGHS DE VENEZUELA
-
Operation B-1900
-
Advance COBOL
-
Tele Process
-
Data - Comm B1900 (SMCS small systems COMMS medium and large systems)
-
DMSII (Data Management System)
06/89-06/89 BURROUGHS DE VENEZUELA
09/81-03/82 TECPRODATOS
-
Structured COBOL ANS
-
RPGIII
07/80-03/81 COMPUTER LAB
-
BASIC (RADIO SHACK TRS-80)
Special skills
-
Mostly all experience oriented toward Data Base environments
-
Experience in client/sever applications Internet
-
Design of systems ON-LINE , NON-STOP with big volumes of data
-
To meet and coordinate development teams
-
Effectively handle multiple tasks simultaneously
-
Independently; work with minimal supervision and contribute to a team
How to reach me
Ramon J Castillo
8914 Navajo Ave. Tampa Fl. 33637
Phone (813) something
Dec, 15 1998
Professional references
References available upon request email me for it
