This README file contains the latest information about installing IBM TotalStorage™ FAStT Storage Manager for Sun Solaris. Note: Sun Solaris host attachment to the 1722 (FAStT600) and the 1742-90U/90X (FAStT900) requires the additional purchase of an IBM FAStT900/FAStT600 Host Kit Option. The IBM Solaris Host Kit options contain the required IBM licensing to attach a Solaris Host System to the FAStT900 or FAStT600. Please contact your IBM service representative or IBM resellers for purchasing information. Refer to the IBM TotalStorage™ Support Web Site or CD for the IBM FAStT Storage Manager version 8.4x Installation and Support Guides for AIX, HP-UX and Solaris. This guide along with the FAStT Storage Manager program Online Help provide the installation and support information. Last Update: 06/16/2004 Products Supported: --------------------------------------------------- | | Machine Type | Model | |-----------|--------------|------------------------| | FAStT 900 | 1742 | 90X , 90U | |-----------|--------------|------------------------| | FAStT 600 | 1722 | 6LX, 6LU, 60X and 60U | |-----------|--------------|------------------------| | FAStT 700 | 1742 | 1RX , 1RU | |-----------|--------------|------------------------| | FAStT 500 | 3552 | 1RX , 1RU | |-----------|--------------|------------------------| | FAStT 200 | 3542 | 1RX , 1RU , 2RX and 2RU| --------------------------------------------------- Note: 1. The FAStT100 storage server is not supported in Sun Solaris™ operating systems environment. Please contact IBM representatives or resellers for the availability of such support in the future. 2. The IBM TotalStorage™ FAStT Storage Manager version 8.41 for SUN Solaris™ software package is required for managing FAStT storage servers that are connecting to the FAStT EXP100 drive expansion enclosures. 3. The FAStT Storage Server controller firmware version 05.40.xx.xx and earlier along with its associated NVSRAM files should not be loaded into FAStT storage servers connected to FAStT EXP100 drive expansion enclosures. For FAStT Storage Servers connected to FAStT EXP100 drive expansion enclosures, the controller firmware version 05.41.xx.xx and its associated NVSRAM file must be used instead. CONTENTS -------- 1.0 Overview 2.0 Change History 3.0 Installation and Setup Instructions 4.0 Configuration Information 5.0 Unattended Mode 6.0 Web Sites and Support Phone Number 7.0 Trademarks and Notices 8.0 Disclaimer ======================================================================= 1.0 Overview -------------- 1.1 Overview -------------- This IBM Storage Manager release includes the IBM FAStT Storage Manager host software for Sun Solaris. The \SM8clientcode directory contains the files necessary for installing the IBM FAStT Storage Manager Software in the Sun Solaris Operating System (OS) environment. The \Docs directory in the CD-ROM that is shipped with the Sun Solaris host kit contains the documentation necessary for installing the IBM FAStT files necessary for installing the IBM FAStT Storage Manager host software. The "IBM FAStT TotalStorage Manager Version 8.4x Installation and Support Guide for AIX, HP-UX and Solaris is also available on IBM's Support web site as a downloadable Portable Document format (PDF) file. Important: This release of IBM FAStT Storage Manager host software supports all FAStT Storage Servers with general released firmware versions from 04.00.02.xx up to 05.41.xx.xx. Refer to the IBM Support Web Site for latest FAStT controller firmware and NVSRAM files for IBM machine types 1722, 1742, 3542 and 3552. The latest controller firmware versions supporting FAStT600 storage servers available free-of-charge are of the 05.34.xx.xx code thread. The latest controller firmware versions supporting FAStT200, FAStT500, FAStT700 and FAStT900 storage servers available free-of-charge are of the 05.30.xx.xx code thread. You can upgrade FAStT600, FAStT700 and FAStT900 storage servers to the 5.40.xx.xx controller firmware version only by purchase option. In addition, the controller firmware version 05.41.xx.xx is shipped with IBM FAStT EXP100 drive expansion enclosure only. New features that are introduced with the controller firmware version 05.4x.xx.xx or newer will not be available for any FAStT storage server controllers without the controller firmware version 05.4x.xx.xx installed. Please contact your IBM service representative or IBM resellers for purchasing info. ======================================================================= 1.2 Limitations ---------------- 1. Upgrading FAStT500 with 512MB Cache. If you are upgrading controller firmware in IBM FAStT500 storage controller (MT 3552), you will have to stop I/O and reboot both controllers before upgrading NVSRAM followed by Firmware. You can reboot the controller by either power cycle the storage subsystem or by pressing the Reset button on both controllers. The Reset button is located on the right of the indicator lights in the opening on the front of each controller unit. To determine Storage Controller cache level, perform the following: a. On a storage management station start the client software and select a storage subsystem. b. Select Tools -> Manage Device to open the Subsystem Management Window. c. Highlight the Storage Subsystem that you are upgrading and then select Storage Subsystem -> Profile. It may take a little time for it to create the Storage Subsystem profile. d. Under the Controllers heading is an entry that displays information similar to the following example: Cache/processor size (MB): 256/32 If this setting is listed as 512/32 you will need to arrange to perform this upgrade procedure at a time that you can stop I/O to the Storage Subsystem in order to ensure a successful firmware download and installation. 2. Storage Manager prompts you for a password if all hard disk drives are removed from the storage subsystem. After removing all drives from a storage subsystem (or not powering on drives and only the controller), the IBM FAStT Storage Manager software will prompt you for a password when trying to start the software or trying to perform protected operations. Any password entered will fail. Password information is stored on a reserved area of each hard disk drive on the storage subsystem. Each drive stores a mirrored copy of the password data. When there are no drives in the storage subsystem, the storage management software does not find the password data when you attempt password protected operations. Add one drive to the storage subsystem and retry the operation. Since the RAID controller unit should not be powered on until the expansion units are attached and powered on, this should be done by powering off the RAID controller unit, properly attaching all expansion units (with drives installed), to the RAID controller unit and powering them on, and then powering the RAID controller unit back on. At this point the storage subsystems can be rediscovered and managed using the IBM FAStT Storage Manager 8.3x software. 3. Auto LUN/Array Transfer is not supported. If a controller fails over arrays to the alternate controller and the failed controller is replaced and brought back online, the arrays do not automatically transfer to the preferred controller. This must be done manually by redistributing arrays. 4. Display issues when using 256 color settings. A brownish hash pattern is displayed on the windows and in online help when running in 256 color mode. Run the Storage Manager 8 application in a higher display mode. 5. The FAStT Storage Management dialog windows may be displayed cropped without the vertical and horizontal scroll bars. Just move the mouse pointer over the edge of the window until the mouse pointer change to window resize pointer, left click and hold to grip the window edge to resize it. 6. If you get "Error 21 - The Operation cannot complete because a ... is in progress" error when you issue a Subsystem Management command from the IBM FAStT Storage Manager Client, the command may be cached. If the command is cached, the IBM FAStT Storage Manager Client will run the command as soon as the controller resources are available. Wait for at least ten minutes and check to see whether the command has been run. If not, re-attempt the command. 7. If the controller in the IBM FAStT Storage Server with firmware 05.3x.xx.xx is connected to a SAN with more than 64 host connections per controller port that can log into the controllers, one must either use the switch zoning function or rearrange the SAN connections so that only the maximum number of host connections can be seen and log into the controller. The FAStT Storage Subsystem FAStT900, FAStT700 and FAStT500 (IBM machine type 1742 and 3552) have two ports per controller - one per minihub slot. The FAStT Storage FAStT600 (IBM machine type 1722) has two ports per controller. The FAStT storage Subsystem FAStT200 (IBM machine type 3542) has only one port per controller. 8. The IBM FAStT Storage Server hardware and software is designed to have redundant paths from the host system to ensure the availability of storage. However, it is possible to connect a single host adapter from the host system to one of the controller minihubs and then connect this minihub to the minihub of the other controller. This configuration will create a FC-AL loop between the host adapter and the two IBM FAStT Storage Server controllers and no redundant path to the host system. When you connect the two minihubs together, always connect the "IN" port of one minihub to the "OUT" port of the other minihub or vice versa. Do not connect the "IN" port of one to the "IN" port of the other minihub or the "OUT" port of one minihub to the "OUT" port of the other minihub. 9. Host groups can not be created at the default group level. Host groups MUST be created at the storage system level. 10. RDAC and dynamic multipathing (DMP) coexistence is not supported. 11. Dynamic multipathing (DMP) requires the installation of VERITAS Volume Manager. 12. Dynamically changing the cache read ahead multiplier setting via the storage manager client may result in an error message indicating the operation has failed. Despite the error message, the request to change the cache read ahead multiplier will remain queued to the controllers and will eventually complete when I/O activity to the storage subsystem has subsided. In order to avoid the error message and any delays in the cache read ahead multiplier value changing, it is recommended to change the cache read ahead multiplier when the subsystem is in a quiesced state. 13. This following behavior applies for the direct Fibre Channel connection setup between the FAStT F600 storage server host ports and the server HBA ports only. If all FAStT F600 host ports are occupied, the FAStT600 event log may show "host-side data rate negotiation failed" error when the server is booted up, this is normal error that were generated during the host rate negotiation routine inside the FAStT 600 storage server. 14. When configuring FAStT Logical volumes to be used with Veritas Volume Manager on Solaris, the maximum capacity per disk is limited to 999GB. For 1024GB disk group support using Veritas Volume Manager, it is recommended to use multiple disks of sizes less than 999GB. 15. When managing the FAStT Storage Servers with firmware version 05.3x.xx.xx, the Help window of the Subsystem Management window may not be displayed correctly the topics that are listed as result of executing a full text search. 16. If the EXP100 ESM firmware version is 953x or earlier, no IOs are allowed during the duration that the EXP100 ESMs are being updated with new firmware, including clustering reservation checking IOs. 17. The FAStT storage server when configured with the FAStT EXP100 SATA Drive Expansion Unit is currently reporting a higher frequency of informational events such as Destination Driver Events (DDEs) and FibreChannel link up/down events ... in the FAStT Controller event log compared to the FAStT strorage server configured with Fibre Channel drives. Slower response times of SATA disk drives compared to Fibre Channel disk drives cause higher I/O retries from the FAStT storage server controllers, resulting in a greater number of informational events logged. In addition, the number of information events reported in the FAStT storage server event log will also grow in proportion to the increase in I/Os to the Logical Drives. In all cases, the FAStT storage server controller will always successfully service the timeout I/O on the subsequent retries. 18. When migrating array(s) from a dual controller FAStT storage server to a single controller FAStT storage server, you must first set the preferred owner of the to-be-migrated array(s) to be controller A before inserting it into the drive slots of a single controller FAStT storage server. Otherwise, the array(s) will not be added to the single controller FAStT storage server correctly which might cause problems. 19. When saving the FAStT storage server event log entries, it may take up to several minutes to save all entries in the event log depending on the FAStT management workstation resources. However, the FAStT Storage Manager client GUI will show the completion of the event log saving almost instantly. The work around is to check the file size of the file that the event log entries are saved periodically; if the file size does not change, the event log saving is completed. 20. You must suspend all I/O while ESM firmware downloads if you select multiple enclosures for downloading ESM firmware. If you select only one enclosure for download at a time, you can download ESM firmware with I/Os. However, IBM recommends that you suspend all I/O activity to perform firmware upgrades. 21. When managing a single controller FAStT Storage Server model, do not use the menu option - Configuration->Automatic... - in the Subsystem Management window to create LUNs. You might not be able to access or manage LUNs that are created this way. 22. The FAStT Copy Service RVM is not supported at this time for FAStT storage servers that are connected to EXP100 enclosures. 23. Do not perform other storage management tasks, such as creating or deleting logical drives, reconstructing arrays, and so on, while downloading the FAStT storage server controller firmware and FAStT EXP100 ESM firmware. It is recommended that you close all storage management sessions (other than the session that you use to upgrade the firmware) to the FAStT storage server that you plan to update. ======================================================================= 1.3 Enhancements ----------------- Important: New features that are introduced with the controller firmware version 05.4x.xx.xx or newer will not be available for any FAStT storage server controllers without the controller firmware version 05.4x.xx.xx installed. The FAStT storage server controller firmware version 5.40.xx.xx is available as purchase option only. Please contact your IBM service representative or IBM resellers for purchasing info. The controller firmware version 05.41.xx.xx is shipped with IBM FAStT EXP100 drive expansion enclosures only. The following features have been added to FAStT Storage Manager version 08.41.xx.xx in conjunction with controller firmware version 05.41.5x.xx: - Support for FAStT600 and FAStT900 storage server attachment to FAStT EXP100 drive expansion enclosures. Note: The storage server can not be connected to both FC drive technology drive expansion enclosures (EXP700) and SATA drive technology drive expansion enclosures at the same time. - Support FAStT Copy Services FlashCopy and VolumeCopy for FAStT storage servers that are connected to EXP100 enclosure. - Support EXP100 full failover functionality. Furthermore, the following features have been added to FAStT Storage Manager version 08.40.xx.xx in conjunction with controller firmware version 05.40.xx.xx: - Support for the FAStT 600 Turbo Fibre Channel Storage Server with 1 GB of cache. - Solaris 9 - VolumeCopy premium feature - Support for VERITAS Volume Manager with Dynamic Multipathing (DMP) on Solaris 8 and 9. - Support for up to 255 LUNs per storage partition for Solaris 7, 8 and 9 with VERITAS Volume Manager In addition, with Storage Manager 8.4 in conjunction with controller firmware version 05.40.xx.xx, the FAStT 600 Fibre Channel Storage Server now supports the following: - Up to seven FAStT EXP700 expansion units (Turbo Option Only) - 1 Gb support for fabric switch ports and host bus adapters (HBAs) - FlashCopy premium feature - MC/Service Guard ======================================================================= 1.4 Prerequisites ------------------ This release of IBM FAStT Storage Manager host software for Sun Solaris was tested on the following Sun servers and Operating System configurations: The minimum requirement is a Sun server with PCI and/or S-Bus Architecture with: 1. 1 GB system memory. 2. 480 Mhz Processor 3. Ethernet network interface card. 4. CDROM drive. 5. Mouse or similar pointing device. For SM8client, at least 120 MB of available on /opt and root-level (superuser) permission is required for installation Ensure the storage management station or the host acting as a storage management station is running one of the following operating systems: 1. Solaris 7.0 with the following patches (minimum versions): a. 106541-23 Kernel jumbo patch. b. 108376-42 (or later) OpenWindows patch. c. 107544-03 SunOS 5.7: /usr/lib/fs/ufs/fsck patch 2. Solaris 8.0 a. Solaris 8 Recommended Patch Cluster 3. Solaris 9.0 a. 113454 SunOS 5.8 (v.14 or higher) ======================================================================= 1.5 Dependencies ----------------- IBM FAStT Storage Manager version 08.4x.xx.xx provides full management support for IBM machine types 3552 and 3542 storage controllers that have at least firmware version 04.00.02.xx, IBM Machine type 1742-900 and 1742 storage controllers that have at least firmware version 05.00.04.xx or IBM Machine type 1722 storage controllers that have at least firmware version 05.3x.xx.xx. The only IBM FAStT Storage Manager version 08.4x.xx.xx supported management function on controllers with firmware version 04.xx.xx.xx to 04.xx.01.xx is controller firmware and NVSRAM download. ======================================================================= 2.0 Change History --------------------- This is the latest release of IBM FAStT Storage Manager version 8.4x for Sun Solaris. Version - 08.41.G5.05 dated 05/20/2004 - 73847 - Ancient IO were aborted during watchdog timeout - Support new controller firmware in FAStT600 and FAStT900 and EXP100 ESM firmware to enable EXP100 full High-availability support. - Support FAStT Copy Services FlashCopy and VolumeCopy for FAStT storage servers that are connected to EXP100 enclosure. Note: The FAStT storage server controller firmware version must be 05.41.5x.xx or higher. The EXP100 ESM firmware version must be 955x or higher. Version - 08.41.G5.04 dated 04/02/2004 - Support controller firmware version 05.34.xx.xx for the FAStT600 Storage Server. With this firmware version, the standard FAStT600 models support the following features: - 1 Gb support for fabric switch ports and host bus adapters (HBAs) - FlashCopy premium feature ======================================================================= 2.1 Key Features added to latest release of IBM FAStT Storage Manager host software. - Support FAStT600 and FAStT900 Storage Servers connected to FAStT EXP100 SATA drive technology expansion enclosures. - Support FAStT Copy Services FlashCopy and VolumeCopy for FAStT storage servers that are connected to EXP100 enclosure. - Support EXP100 full failover functionality. ======================================================================= 2.2 Code levels at time of release are as follows ------------------------------------------------- 1. IBM FAStT Storage Manager Client version: 08.41.G5.05 2. IBM FAStT Storage Manager RDAC version: 08.41.05.00 3. IBM FAStT Storage Manager Agent version: 08.41.05.01 4. IBM FAStT Storage Manager Utilities version: 08.41.05.00 5. IBM FAStT Storage Manager RunTime version: 08.41.05.00 6. IBM FAStT Storage Manager IBMasl: 08.40.05.05 Refer to the http://www.ibm.com/storage/support/fastt IBM web page for the latest released code levels. Note: A supported IBM SAN FC Switch is required when attaching FAStT storage servers to AIX and non-AIX servers in a Heterogeneous environment. ======================================================================= 3.0 Installation and Setup Instructions ----------------------------------------- 3.1 Step-by-step instructions for this code update are as follows ------------------------------------------------------------------ 1. Install and update the driver for the IBM FAStT Host Adapter. a. Install the hardware by using the instructions that come with the adapter. b. Install the Fibre Channel Host Bus Adapter driver by using the instructions provided with the adapter. 2. Install the new Storage Manager host software. Refer to the IBM TotalStorage FAStT Storage Manager version 8.4x Installation and Support Guide for AIX, HP-UX and Solaris for detailed installation instructions. ======================================================================= 3.2 Supported FC HBAs for SUN Solaris platforms only ----------------------------------------------------- IBM has tested configurations with the following Fibre Channel Host Bus Adapters, device drivers and Storage Controller Firmware: IMPORTANT: The JNI 6460 and 1473 Host Bus Adapters can not be connected directly (direct Fibre Channel (FC) attached) to the FAStT storage server host ports. These adapters can only be connected to the FAStT storage server ports in a FC fabric environment via the use of FC switches. 1. Vendor: JNI Model: FCE-1063 S-Bus, FCE2-1063 S-Bus, 64-Bit Storage Controller Firmware: 04.01.0x.xx, 05.xx.xx.xx OS: Solaris 7.0, 8.0, 9.0 Driver: 4.1.3 2. Vendor: JNI Model: FCE-6410 33Mhz, FCE2-6410 33Mhz, 64-Bit, FCE2-6412 66Mhz Storage Controller Firmware: 04.01.0x.xx, 05.xx.xx.xx OS: Solaris 7.0, 8.0, 9.0 Driver: 4.1.3 3. Vendor: JNI Model: FCE-6460 PCI 64-Bit Storage Controller Firmware: 05.xx.xx.xx OS: Solaris 7.0, 8.0, 9.0 Driver: 5.2.3 4. Vendor: JNI Model: FCE-1473 S-Bus 64-Bit Storage Controller Firmware: 05.xx.xx.xx OS: Solaris 7.0 , 8.0, 9.0 Driver: 5.2.3 5. Vendor: JNI Model: FCE2-1473 S-Bus 64-Bit Storage Controller Firmware: 05.xx.xx.xx OS: Solaris 7.0 , 8.0, 9.0 Driver: 5.2.3 6. Vendor: JNI Model: FCC-6562, FCC2-6562 cPCI 64-Bit Storage Controller Firmware: 05.xx.xx.xx OS: Solaris 7.0 , 8.0, 9.0 Driver: 5.2.3 7. Vendor: JNI Model: FCX-6562, FCX2-6562 PCI-X 64-Bit Storage Controller Firmware: 05.xx.xx.xx OS: Solaris 7.0, 8.0, 9.0 Driver: 5.2.3 8. Vender: QLogic Model:QLA 2340 PCI-X 64-Bit Storage Controller Firmware 05.xx.xx.xx OS: Solaris 7.0, 8.0, 9.0 Driver:4.0.8 Note: While attaching a JNI 2Gb HBA to a IBM 2109 FC switch to run at 2 Gb mode, you must force the HBA to become a public loop device. For more information please refer to the Appendix F of the IBM TotalStorage FAStT Storage Manager Version 8.4x Installation and Support Guide for AIX, HP-UX and Solaris (GC26-7521-03) for more information. ======================================================================= 3.3 Helpful Hints ------------------ 1. If you are unable to see the maximum number of drives during Automatic Configuration, you should be able to use Manual Configuration to select individual drives and select the maximum number of drives allowed. 2. Fabric topology zoning requirement. To avoid possible problem at the host level, all Fibre Channel Switches must be zoned such that a single host bus adapter can only access one controller per storage array. 3. For partitioning in clusters. The partition must be done on the host group level not on the host level. This will allow all cluster hosts to see the same storage. 4. Interoperability with tape devices is supported on separate HBA and switch zones. 5. Interoperability with Shark and SDD Software is supported on separate HBA and switch zones. 6. Online NVSRAM firmware upgrades are not supported. I/O must quiesced. 7. Do not delete the Access LUN or Access Volume. The Access LUN is required by the SMclient to communicate with the storage controllers when using the in-band management method. 8. Depending on the storage subsystem that you have purchased, you may have to purchase the FAST storage partitioning premium feature option or an option to upgrade the number of supported partitions in a storage subsystem. Please see IBM Marketing representatives or IBM resellers for more information. - IBM FAStT600 storage subsystem (machine type 1722): The standard configuration does not have the FAST storage partitioning premium enabled. Four partition, eight partition, sixteen and an upgrade from four to eight partition storage partitioning premium feature options can be purchased. The IBM FAStT600 Turbo option comes with 8 partition storage partitioning premium option installed. An upgrade to 64 partitions can be purchased for the IBM FAStT600 Turbo option. - IBM FAStT200, FAStT500, and FAStT700 storage subsystems (machine type 3542, 3552 and 1742 - models 1RU and 1RX, respectively): The standard configuration has 64 partitions storage partitioning premium option installed. No additional storage partitioning premium feature options can be purchased for these storage subsystems. - IBM FAStT900 storage subsystem (machine type 1742 - models 90X and 90U): The standard configuration has 16 partition storage partitioning premium option installed. An upgrade from 16 to 64 partition storage partitioning premium feature option can be purchased. 9. Subsystems using dynamic multipathing (DMP) for the failover driver will need to manually do target and LUN definition in /kernel/drv/sd.conf. 10. When installing the SMibmasl.pkg the Solaris host will need a reboot -- -r. 11. To improve the reboot time of SUN 4800 Sunfire server or Sun servers with Solaris 9 installed, remove all ghost targets and LUNs from /kernel/drv/sd.conf file. Failure to remove ghost targets and LUNs may increase the boot time of the Sun servers. 12. Target volumes for VolumeCopy premium feature need the volume permissions changed. By default the VolumeCopy is set to read-only. The target volume permission for the VolumeCopy must be changed to read-write. ======================================================================= 4.0 Configuration Information ----------------------------- 4.1 Configuration Settings -------------------------- 1. By default the IBM FAStT Storage Manager SMClient program does not automatically map logical drives. This means that the logical drives are not automatically presented to host servers. a. For a new installation, after creating new arrays and logical drives, create a storage partition with the host type of SUN-Solaris and map the logical drives to this partition. b. If you are upgrading the NVSRAM with Storage Partitions and the host system OS was other than Microsoft Windows NT is accessing the default host group, you will need to change the default host type. After upgrading the NVSRAM, the default host type is reset to Windows non-clustered (SP5 or higher). Refer to the IBM FAStT Storage Manager online help to learn more about creating storage partitions and changing host types. 2. When you are configuring IBM machine type 1742-900, 1742, 1722, 3542, or 3552 storage controllers as boot devices, contact IBM support for supported configurations and instructions for configuring IBM storage controllers as boot devices. 3. Running script files for specific configurations. Apply the appropriate scripts to your subsystem based on the instructions you have read in the publications or any instructions in the operating system readme file. A description of each script is shown below. - SameWWN.scr: Setup RAID controllers to have the same World Wide Names. The World Wide Names (node) will be the same for each controller pair. The NVSRAM default sets the RAID controllers to have the same World Wide Names. - DifferentWWN.scr: Setup RAID controllers to have different World Wide Names. The World Wide Names (node) will be different for each controller pair. The NVSRAM default sets the RAID controllers to have the same World Wide Names. - EnableDriveMigration.scr: The Enable drive migration script scans the drives for configurations when they are added to a storage system and will also attempt to use configurations found on the newly added drives. The NVSRAM default will enable drive migration. - DisableDriveMigration.scr: The disable drive migration script allows the addition of disk drives while the system is running. in addition, it identifies the drives as unused capacity regardless of past drive configuration. The NVSRAM default will enable drive migration. 4. When you are configuring IBM machine type 1742 or 3552 storage controllers in host cluster Remote Mirror configurations, contact IBM support for supported host cluster configurations and instructions for configuring IBM storage controllers in clustered Remote Mirror configurations. ======================================================================= 4.2 Unsupported configurations ------------------------------ The following lists configurations that are currently not being supported with IBM FAStT Storage Manager. 1. Fibre Channel loop environments with the IBM Fibre Channel hub, machine type 3523 and 3534, in conjunction with the IBM Fibre Channel switch, machine types 2109-S16, 2109-F16, 2109-S8 or 3534-F08. In this configuration, the hub is connected between the fibre channel switch and the IBM FAStT storage subsystem controller ports. Note: FAStT600 machine type 1722 does not support directly connected to 1Gbps FC SAN switches, such as the 2109-S08 or 2109-S16. In addition, auto-negotiation between 1Gbps and 2Gbps is not supported with firmware version 05.33.xx.xx. 2. The IBM Fibre Channel hub, machine type 3523, connected to IBM machine type 1742, 3542 and 3552. 3. A configuration in which a server with only one FC host bus adapter connects directly to any FAStT Storage Server with dual controllers is not supported. The supported configuration is the one in which the server with only one FC host bus adapter connects to both controller ports of any FAStT Storage Server with dual controllers via Fibre Channel (FC) switch (SAN-attached configuration.) Note: The HBA(s) in the SUN server must have FC connection to both controller A and B ports of any FAStT Storage Server with dual controllers via FC switch attached or via direct attached. ======================================================================= 5.0 Unattended Mode --------------------- N/A ======================================================================= 6.0 WEB Sites and Support Phone Number ---------------------------------------- 6.1 IBM TotalStorage™ Disk Storage Systems Technical Support web site: http://www.ibm.com/storage/support/fastt 6.2 IBM TotalStorage™ Marketing Web Site: http://www.storage.ibm.com/hardsoft/disk/fastt/index.html 6.3 If you have any questions about this update, or problem applying the update go to the following HelpCenter World Telephone Numbers URL: http://www.ibm.com/planetwide IMPORTANT: Register at the IBM Support and Download WEB Site to obtain notification of important product updates at www.ibm.com/servers/storage/support/fastt. Refer to the "Personalized Support" section of the web page and click on "My Support". When the Please Sign In web page displayed, if you have not previously registered to use this site, please do so now by clicking on highlighted register word in window section titled "We use IBM Registration" on the top left corner of the web page. Follow the instructions in the displayed web page to register yourself to ibm.com. Once you have registered, log into the site by entering your user id and password. In the Welcome Page, select Computer Storage in the "Select a Product Family" pull down in the hardware section and click on "go". In the Computer Storage page, scroll down to "Disk Storage Systems" category and select the appropriate storage product that you want to be alerted for changes (for example "1710") by clicking on the check box. Scroll to the bottom of the web page and select "Save and Return". You will be returned to the main page. From the main page select your mail preferences. It is recommended to select "Flashes" and "Downloadable files" to be provided with important information on product updates. Select Submit. You should see a confirmation indicating that "Your profile was successfully updated". ======================================================================= 7.0 Trademarks and Notices ---------------------------- 7.1 The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM TotalStorage™ the e-business logo xSeries pSeries HelpCenter Linux is a registered trademark of Linus Torvalds. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United states, other countries, or both. UNIX is a registered trademark of The Open Group in the United States and other countries. Other company, product, and service names may be trademarks or service marks of others. ======================================================================= 8.0 Disclaimer ---------------- 8.1 THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. 8.2 Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation.