Record number:       H16269
    Device:              D/T6589
    Model:               M
    Hit count:           UHC00000
    Success count:       USC0000
    Publication code:    PC50
    Tip key:
    Date created:        O97/07/01
    Date last altered:   A97/07/02
    Owning B.U.:         USA

    Abstract:  1762 POST ERROR ON IBM PC365 WITH 4.2GB HARDFILE


  SYMPTOM:
  IBM PC365 Series systems equipped with an IBM 4.2GB IDE
  hardfile may experience intermittent 1762 post errors.

  PROBLEM ISOLATION AIDS:
  This tip applies if the customer is using a model 6589-15U or
  other 6589 system that is equipped with an IBM 4.2GB IDE
  hardfile part number P/N73H7681 and FRU P/N76H5820.

  The likelihood of experiencing this error is very low. The
  customer can recover from the 1762 post error by powering
  the system off and back on.

  FIX:
  1. Download file 42GBFIX.EXE from the IBM BBS or Internet
     web page.
  2. Run the downloaded file to create a bootable diskette.
  3. Shutdown the operating system and power off the PC.
  4. Insert the diskette and power on the system.
  5. Wait until the status bar on the display has reached
     "100 Percent Processed."
  6. Remove the diskette and power off the system.
  7. Reboot for the changes to take effect.

  This file updates the hardfile to a newer level of microcode
  which corrects the intermittent 1762 post error. Applying
  this update will not affect performance, result in data loss,
  or data corruption on the hardfile.

  Applying this file to an unaffected 4.2GB IDE hardfile will
  not result in data loss or corruption.

  The hardfile update may be obtained from the IBM PC Company
  BBS at 1-919-517-0001 or downloaded from the IBM Personal

  Computer file library by searching the following Internet URL:
  http://www.us.pc.ibm.com/searchfiles.html.

  SAS KEYWORDS:
     PSY2               PSY2ERR            PSY2FDSK           PSY2MCD
     PSVP               PSVPERR            PSVPFDSK           PSVPMCD
     D/T6589            6589               UNCLASSIFIED