Record number:       H163574
   Device:              D/T6862
   Model:               M
   Hit count:           UHC00000
   Success count:       USC0000
   Publication code:    PC50
   Tip key:
   Date created:        O98/05/03
   Date last altered:   A98/05/03
   Owning B.U.:         USA

 Abstract:  ETHERJET INSTALLATION APPEARS TO HANG SYSTEM


 SYMPTOM:
 During a reinstallation of WindowsNT 4.0, WindowsNT Setup
 appears to enter a hang condition when installing the IBM
 100/10 EtherJet PCI adapter driver.

 PROBLEM ISOLATION AIDS:
 This tip applies, but is not limited to, IBM PC300PL Series
 systems 6862/6892 equipped with an integrated IBM 100/10
 EtherJet PCI adapter.

 The error condition may also be seen in other systems equipped
 with an integrated IBM 100/10 EtherJet PCI adapter.

 Common steps to reproduce the condition are as follows:

 1. Begin installing WinNT4.0.
 2. Select 'Participate on a network' during the WindowsNT
    installation.
 3. Click the 'Select from list' button.
 4. Click the 'Have disk' button.
 5. Insert the EtherJet driver diskette, then click OK.
 6. IBM 100/10 EtherJet PCI adapter is listed, click OK.
 7. Click the 'Next' buttons twice.
 8. A message appears which says Bus Mastering has not
    been enabled for the adapter, WindowsNT will try to enable
    it, click OK.
 9. Setup appears to hang on the next panel with title
    'WindowsNT Workstation Setup' and text 'Installing IBM
    100/10 EtherJet PCI Adapter.'

 FIX:
 Using the mouse, move the WindowsNT Workstation Setup panel
 so that the IBMFESetup window is visible.

 Click OK to complete the EtherJet and WindowsNT installation.

 This error condition will be corrected in IBM EtherJet driver
 QA7T06A.EXE when it becomes available. Availability of the
 updated driver can be checked by searching the following
 Internet URL:  www.us.pc.ibm.com/files.html

 Windows and WindowsNT are trademarks of Microsoft Corporation.

 SAS KEYWORDS:
    CDT                CDTCOMM            CDTERR             CDTADPT
    D/T6862            D/T6892            6862               6892
    UNCLASSIFIED       91720