SOFTPAQ NUMBER: SP16858 PART NUMBER: N/A FILE NAME: N/A TITLE: Compaq T1010 (8/32) Thin Client Firmware with ICA VERSION: 3.5 Build 441.1 LANGUAGE: English CATEGORY: Drivers DIVISIONS: Desktops PRODUCTS AFFECTED: Compaq T1010 (8/32) Thin Client Windows-Based Terminal OPERATING SYSTEM: N/A SYSTEM CONFIGURATION: N/A PREREQUISITES: N/A EFFECTIVE DATE: March 09, 2001 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 5.1 SUPERSEDES: N/A DESCRIPTION: This firmware is for the T1010 (8/32) Thin Client and contains the Primer, ICA (Independent Computer Architecture), and TEC (Terminal Emulation Consule). Installation Rules: The introduction of Add-ons complicates the process of upgrading and downgrading software. It is no longer a simple matter of replacing the entire firmware content nor is it a simple matter of preserving user settings between upgrades. Now there is an extra dimension of synchronization between disparate software components that must be managed across upgrades and downgrades. It is no longer enough to call the Compaq software product 'firmware' or 'code'. To be clearly understood, it is necessary to distinguish between Add-ons and what is left behind, which is called Primer. The main difference between Add-ons and the Primer is that you need the Primer before you can install the Add-on. (Just as you need primer paint before applying the color coating.) The combination of Primer and Add-on will be called Padded. As an easy comparison, observe the old rules of upgrading/downgrading: - If the firmware is newer or the same version, the user settings are preserved. - If the firmware is older, the user settings are lost. However, with Add-ons, the rules are adjusted and expanded as follows: - If the Primer is newer or the same, all user settings and Add-on files are preserved. - If the Primer is older, all user settings and Add-on files are lost. - Installing a new Add-on will preserve existing user settings and any other different Add-ons. - Replacing an Add-on with another of the same type depends as follows: - If the replacing Add-on is newer or the same, all user settings are preserved. - If the replacing Add-on is older, only the user settings specific to the Add-on are lost. - Installing Padded code will depend as follows: - If the Primer and all Add-ons are new, newer or the same version, then user settings and existing Add-ons files are preserved. - If the Primer is newer or the same version and any one of the Add-ons is older, then only the user settings specific to the Add-on being replaced are lost. - If the Primer is older, then all user settings and Add-on files are lost. (It does not matter what version the Add-ons are.) NOTE: Installing Add-ons to Firmware Version 3.41 or older is invalid, and the software will prevent that from occurring. Uninstall Rules: There is a new Add-on Icon in the Devices Tab under Terminal Properties. This applet is responsible for presenting Add-on inventory with versioning information for each Add-on, and also the ability to remove Add-ons. Removing an Add-on also removes any user settings that were specific to the Add-on. Some visible user settings may not be completely removed, but rather are disabled to reflect that the feature is no longer supported. For example, if the RDP Client is removed, then the Printers Tab under Terminal Properties will become disabled. ENHANCEMENTS/FIXES: - Adds ICA 6.0 Media Player, TEC 1.4.5. KNOWN ISSUES: - Fatal application error when opening .txt/.rtf files. This occurs only with certain files on certain servers. We are currently investigating the problem. This is a known issue with Citrix. HOW TO USE: 1. Download the SoftPaq to a temporary, empty directory on your hard drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number above. 2. Execute the downloaded file and follow the on-screen instructions. 3. After the files have been unpacked, you may delete the self-extracting file downloaded in step 1. HOW TO INSTALL THE FIRMWARE: Prior to installing the Firmware Upgrade, and or the Add-on, ensure that your environment meets the requirements described in the following section: 1. Hardware Requirements: T1000 or T1010 Family 2. Software Requirements: Microsoft Windows CE Software 3. Network Requirements: - Microsoft Windows network - Properly-installed TCP/IP network - Native Simple Network Management Protocol (SNMP) agent The following methods can be used to install the firmware: 1. Thin Client Manager Firmware Upgrade Prerequisites for installation: - Windows NT 4.0/Windows 2000 Server - TCP/IP & SNMP services installed - Thin Client Manager (TCM) installed - Firmware files loaded on server Use the following steps in order to install the firmware using the Thin Client Manager (TCM) [Remote Administrator Tool]: IMPORTANT: T10x0 clients should be powered ON and connected to the network. A. To Use the TCM Firmware Upgrade from the Windows NT 4.0/Windows 2000 Server: - Start Thin Client Manager. - Select Utilities > Upload/Download > Download Firmware. B. To Download/Upgrade Firmware: - Select Client (you may select one or more clients). - When "Enter Firmware Path" is displayed on the screen, select [Browse Button]. - Select [OK]. C. To Download Client Manager: NOTE: Message displayed is "Download Firmware Request(s) Complete." - Select [OK]. The firmware is downloaded to the T10x0. T10x0 reads file into memory. T10x0 erases flash. T10x0 reboots. T10x0 is now set to defaults, with the new firmware installed. - Configure the T10x0 (with settings for your Network) 2. File Transfer Protocol (FTP) Firmware Upgrade Prerequisites for installation: - Windows NT 4.0/Windows 2000 Server - Microsoft Internet Information Server - TCP/IP services - FTP server setup to accept Anonymous users (If needed, secure users can be setup.) - Read and write access verified and granted for the FTP Root Directory Use the following steps in order to install the firmware using the FTP upgrade method: A. To Set Up the FTP Firmware Upgrade Directory: - In the FTP Root, create a directory for the firmware (such as, . .\FTPRoot\(Directory). - Copy the firmware *.zip file to this new directory. - Unzip the firmware in the new directory. - This should create a new sub-directory with at least two files. (*.bin or *.CPQ and params.ini). NOTE: Firmware upgrades can be obtained by contacting Compaq Technical Support for website login instructions. B. T10X0 FTP Terminal Settings IMPORTANT: T10x0 must be connected to the Network. To Set Up a FTP Terminal Upgrade: In Compaq Connection Manager: - Press [F2] Terminal Properties. - Select Upgrade [Tab]. Upgrade - Use Local FTP Information [Button]. - Enter the Server Name: (IP Address is preferred or Server name). - In the Server Directory: Enter complete path from FTP Root, such as, \(Directory)\(New Sub-Dir). - Select [Apply]. - Select [Upgrade]. Firmware Upgrade Warning - Select [Start]. The Firmware upgrade will start and perform the following actions. T10x0 reads file into memory. T10x0 erases flash. T10x0 reboots. T10x0 is now set to defaults with the new firmware installed. - Configure the T10x0 (with settings for your Network). 3. XFER Firmware Upgrade Prerequisites for installation: - Laplink parallel cable - Workstation with Microsoft DOS or Windows 95/98 NOTE: XFER will not work under Windows NT. - XFER program loaded on local workstation - New firmware downloaded to local workstation (unzipped) Use the following steps in order to perform the XFER upgrade method: A. Local Work Station Settings - The file may have a *.BIN or *.CPQ extension; either will work. - The firmware file will begin with M, L, or D. - The file name may be more than eight characters. Rename the file to a standard DOS name size. Leave the extension the same. - If you are having a problem using a DOS Window, boot just to DOS and try again. B. To Set Up the Local Workstation: - Connect the Laplink cable from the local workstation to the T10x0. - Boot to MS/DOS or exit to MS/DOS Window. - At the DOS prompt, type: C:\(Director)\Xfer (Drive):\(Director)\(Filename.BIN). - Press [Enter]. Download Utility will start: Message will display: "Waiting to download data." Proceed to the next section to upgrade T10x0 Firmware. C. T10x0 Firmware Upgrade To Set Up the T10x0: NOTE: Record current terminal settings, if needed. (This process will set all settings to Default.) - Power OFF the T10x0. (Wait at least 5 seconds before turning on.) - Power ON the T10x0. The Download will start. T10x0 reads file into memory and erases flash. T10x0 reboots. - Power OFF the T10x0. - Disconnect the Laplink. - Reconnect the parallel peripheral. (Optional) - Power ON the T10x0. Configure the T10x0 (with settings for your Network). IMPORTANT: Current products have a "wake-on" LAN feature that may require unplugging the power plug, since these units may be in a sleep mode. A complete power cycle is necessary for the terminal to see data coming in the port. 4. Flash Card Firmware Upgrade Laptop Prerequisites for installation: - Laptop with Windows 98 and PCMCIA Slots - Windows 98 CD (Right click/Install (X:\win98\drivers\storage\ftl\trueffs.inf.) - TFFS (True Flash File System) [Copy Tformat.exe to local drive.] - Firmware files loaded on laptop (*.Bin or *.CPQ) Use the following steps in order to perform an upgrade using the flashcard method: A. To Load Firmware Upgrade on Flash Card: From the Laptop: - Insert the Flash card in the PCMCIA slot. (Note drive letter assigned to flash card, X:) - Exit to a MS/DOS Window. - At the DOS prompt, type: C:\(Directory)\Tformat X: /S:C:\(Directory)\(Filename.xxx). The firmware is downloaded to the flash card. - Stop services on the Flash Card when it is completed, and then remove the card. B. To Install Firmware Upgrade on T10x0: From the T10x0: - Power OFF the T10x0. - Insert the newly created flash card in the PCMCIA slot. - Turn on the T10x0. T10x0 writes to flash. Firmware upgrade done. - Power OFF the T10x0, and take the flash card out. - Turn ON the T10x0. T10x0 is now set to defaults, with the new firmware installed. - Configure the T10X0 (with settings for your Network). NOTE: Use a 4MB Centennial Linear Flash PC Card (Centennial part# FL04M-20-11119-03) or an 8MB Centennial Linear Flash PC Card (Centennial part# FL08M-20-11119-03). The Tformat program is part of the Windows 98 O/S software. The Windows 98 Tformat program allows you to write files to a flash card Copyright 2001, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies