TITLE: HP Sygate Security Agent - Remove Add-On

VERSION: 1.0 Rev. C
DESCRIPTION:
This package provides customers with a way to remove the HP Sygate Security 
Agent from the supported thin client models running the Microsoft Windows XP 
Embedded (XPe) Operating System with Service Pack 2 (SP2). 

PURPOSE: Routine
SOFTPAQ NUMBER: SP36011
SUPERSEDES: SP30296
EFFECTIVE DATE: January 21, 2008
CATEGORY: Software - Security
SSM SUPPORTED: No

PRODUCT TYPE(S):
Thin Clients

HARDWARE PRODUCT MODEL(S):
HP Compaq t5730 Thin Client: All Models
HP t5700: All Models
HP t5710: All Models
HP t5720: All Models

SOFTWARE PRODUCT(S):
None

OPERATING SYSTEM(S): 
Microsoft Windows XP Embedded

LANGUAGE(S): 
Global

ENHANCEMENTS: 
- Provides improved support for future software image releases.

PREREQUISITES: 
- Altiris Deployment Server 5.6 SP1 (or later) must be installed if using the 
provided sample scripts for remote deployment.

- Microsoft Windows XP Embedded Operating System with SP2 (Image version 
5.01.212 or later) must be installed on the thin client.

INSTALLATION INSTRUCTIONS: 
1. Download the SoftPaq .EXE file to a directory on your hard drive.

2. Execute the downloaded file and follow the on-screen instructions.

NOTE: The SoftPaq installation provides a tool that creates and sets firewall 
policies and agent options. The created stddef.dat file can be successfully 
deployed to the client by completing the following steps after executing the 
installation package:

1. To properly remove the software, commit the changes to flash memory by 
executing the following command:
C:\windows\system32\ewfmgr.exe c: -commit

2. Execute a restart (reboot) after the changes are committed to flash memory. 
The reboot can be completed from an Altiris deployment server job.


ALTIRIS INSTRUCTIONS:
1. After modifying the enclosed example batch file, create a new job in the 
Altiris deployment server.

2. Add a reboot to the job.

3. Select the ''Run the Script from file'' option and select the appropriate 
batch file.

4. The ''In which OS would you like to run this script?'' option must be 
changed to ''Windows.''

NOTE: The ''Window state'' option can be set to any of the options.

5. Add a reboot to the job.

6. Select the ''Run the Script from file'' option and in the ''run this 
script'' box type:
C:\windows\system32\sleep.exe 60
C:\windows\system32\ewfmgr.exe c: -commit

7. Add a reboot to the job. The job is now ready to be deployed.


Copyright (c) 2007-2008 Hewlett-Packard Development Company, L.P.